Healthcare — 3 weeks
MedConnect
A HIPAA-compliant patient portal that cut no-shows by 40% in 3 weeks.
3 wks
Delivery Timeline
40%
Fewer No-Shows
2 hrs
Saved Per Staff/Day
100%
Paperless Intake
The Challenge
A medical practice operating across 3 locations was losing 40% of appointments to no-shows and running on paper records. Patients could only book by phone during office hours, there was no secure way for patients to message their doctors, and intake forms were still on clipboards. Front desk staff were overwhelmed.
The Solution
We delivered a HIPAA-compliant patient portal featuring online appointment booking with real-time availability, automated SMS and email reminders 48 hours and 2 hours before appointments, end-to-end encrypted doctor-patient messaging, digital intake forms with e-signature, and full EHR integration for seamless record access.
Tech Stack
Results
3 weeks
from contract signed to fully deployed HIPAA-compliant system
40% fewer
missed appointments thanks to automated multi-channel reminders
2 hours/day
saved per front desk staff member on manual scheduling tasks
Paperless
intake process eliminating clipboards and manual data entry