Case Study

Medical Practice Portal

A HIPAA-aware patient portal with online booking, provider bios, intake forms, and insurance information. Delivered in 10 days.

10 days

Delivery time

89

Online bookings (month 1)

35%

Reduction in front desk calls

The Problem

A family medical practice with 4 physicians had a decade-old website with no online booking. New patients had to call during business hours to book. The practice was losing new patients to clinics with easier online access.

What We Built

Custom Next.js site with individual provider profile pages, Jane App booking integration, new patient intake forms, insurance accepted list, and an FAQ page. HIPAA-aware form handling with no PHI stored on the site.

The Results

89 online bookings in the first month from new patients. Front desk reported a 35% reduction in incoming booking calls. The practice has since added 2 more physicians and expanded their online intake forms.

"Our front desk can finally focus on patients in the office instead of answering booking calls all day."
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